- For the safety, security and wellbeing of each client, industry standards are stringently followed.
- All clients choosing to enter into coaching, mentoring or training sessions where there is a one-to-one or one-to-many service, will be required to sign a simple engagement agreement.
- Sessions already paid for and postponed will be honoured (life happens and we need a little wiggle room)
- Any cancelled sessions will be fully refunded, provided more than 48 hours notice is given.
- Future sessions will be refunded should you wish to discontinue or if your sessions have come to a conclusion.
- Any unused sessions (no shows) will not be refunded.
- Once a session has initiated and the client does not wish to complete the session or engage further, a full refund for that session and any future sessions already paid for will be refunded in full, within 48 hours.
- Any expenses already incurred which forms part of the original agreement will not be refunded. Any agreed expenses which have not already been incurred will be fully refunded.
Process of refund:
Should you wish to initiate a refund, please email info@bluebear.life with your request, your contact and payment details. Upon completion of refund, a reply with confirmation will be sent within 48 hours.
Blue Bear Life Ltd. ICO Registered. Insured Life Coach with Holistic Insurance Services.